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Shipping Policy

This Shipping Policy outlines the terms and conditions for the shipment of orders placed with Eye Sea Bali.

  1. Order Processing:

    • Orders are typically processed within 3-7 business days after payment confirmation, depends on product that you choose.

    • Once your order is processed, you will receive a confirmation email.

  2. Shipping Methods:

    • We offer several shipping options, including standard and expedited delivery.

    • Shipping methods may vary depending on your location and the items purchased.

  3. Shipping Costs:

    • Shipping costs are calculated based on the weight of your order and your shipping address.

    • The shipping cost will be displayed at checkout before you complete your purchase.

  4. Delivery Times:

    • Delivery times vary depending on the shipping method selected and your location.

    • Estimated delivery times will be provided at checkout and in your order confirmation email.

  5. International Shipping:

    • We offer international shipping to select countries.

    • International delivery times may vary due to customs processing and other factors beyond our control.

  6. Order Tracking:

    • Once your order is shipped, you will receive a tracking number to monitor the status of your delivery.

    • You can track your order using the tracking link provided in your confirmation email.

  7. Delivery Address:

    • Please ensure that your shipping address is accurate and complete to avoid any delivery delays or issues.

    • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

  8. Delivery Exceptions:

    • In rare cases, delivery may be delayed due to unforeseen circumstances such as extreme weather conditions, natural disasters, or carrier delays.

    • We will make every effort to notify you of any delays and provide updates on the status of your order.

  9. Lost or Damaged Shipments:

    • If your order is lost or damaged during transit, please contact us immediately so that we can assist you in filing a claim with the carrier.

    • We are not responsible for lost or damaged shipments once they have been transferred to the carrier for delivery.

  10. Contact Us:

    • If you have any questions or concerns about our Shipping Policy or the shipment of your order, please contact us at eyeseadigital@gmail.com.

By placing an order with Eye Sea Bali, you agree to abide by the terms and conditions outlined in this Shipping Policy.

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